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Our future business model is tilted towards efficient, customer centric technology enabled business model , while our objectives include; reduce need for grid power while focusing on distributed generation; improve efficiency of the electricity system and enterprise processes; improved reliability and quality of power with an aim to achieve 24/7 power, among others.

Order a meter through the step-by-step National Mass Metering Program (MAP).

Customers can now take care of some of their concerns faster through our self-service portal

This is our self-serve customer service library that can help customers solve frequent problems.

Is anyone claiming to be a BEDC staff member? Verify their identity. this is part of our transparency policy

Get to know if any issue has been raised in your area.

Log in your complaints and tell us anything you would like us to know about our service.

Report any safety concern you may have so it can be addressed as quickly as possible.

Would you like to report a case of meter tampering, meter bypass, energy theft, illegal connections to the network, activities or misconduct?
To be the leading electricity provider enabling sustainable economic and technological growth and add value to all the stakeholders
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